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martes, 15 de noviembre de 2011
The TOXIC EXECUTIVE
THE TOXIC EXECUTIVE:
A still non-endangered
species inside MULTINATIONAL companies. He’s part of the wildlife of those companies
due to their structures).
I’ve been working for 17 years in different
multinational pharmaceutical companies and I’ve cyclically found this specific
profile of executive; I call it THE TOXIC
I understand that is the same structure of this
kind of organizations which naturally fosters either the creation or the integration
of this kind of executive. He sees the results inside the company only
SHORT-TERM, compromising competitiveness in the short and long term (his endpoint
is the bonus and he doesn’t care at all about how to reach it).
He’s so afraid to loose his job… he knows that
his position is clearly above his possibilities, and he’ll do no matter what
(lies, threats, pretending, etc…) to preserve it, not even paying attention to
the great insecurity he creates in his own subordinates. In his own he knows
that the odds to find a similar job are quite low, and that’s why he lives daydreaming
a permanent nightmare. This kind of
executive only cares about his personal interest instead of those of the
He lives in permanent fear, and that means that
as soon as he perceives a minimum criticism to his job, he immediately
overreacts being aggressive against the person who made the criticism (fear is
free). Soon, the remaining subordinates learn that the criticism is not welcomed
here (that’s the ideal environment for the raising of the mediocre…). His lack
of leadership and motivation skills will be supplanted by a climate full of
fear and aggressiveness to hide his deficiencies.
He’ll display a complete lack of empathy to his
subordinates, causing a chronic discomfort to them. He won’t share their points
of view and don’t even care about them (no matter if they’re right or wrong).
He’ll try to stop their continuous education efforts, not to be overshadowed or
eclipsed (i.e., anything they could do!).
That “character” likes to be surrounded by incompetent people. Those
professionals who emanate energy, good performance skills and leadership will
never be “the chosen ones”. In his own
he thinks that being surrounded by mediocrity will make him shine…
He deeply fears the subordinate who could have
a charismatic profile; that’s the worst thing that can happen to his
professional career, well, that and loosing his job…All this together will
promote a toxic working climate, with dreadful conditions triggering the most gifted people out of the company.
When this translates into the results achieved (and sooner than later this will
come…) it will always be other people’s fault, never assuming his
responsibility (that could make him weaker).
The customers will feel uncomfortable, because
this executive “outsources” his fears, deficiencies and lack of personality. Besides,
as foretold, his abcense of empathy makes his relationship with the customer forced
and false, without freshness, spreading and worsening the customer-company
commitment. Customers like to be bolstered, strengthened by the brand values
(trustfulness, prestige, leadership, etc…), and that’s something the Toxic
Executive could never stand for, his “communication skills” (gestures,
behavior, etc…) translate exactly the opposite.
Executive’s profile derives no benefit at all to the company, but definitely
contributes to the following penalties:
triggers the bad results in the company . In fact, the company looses
competitiveness in the short- and long-term, although he could reach little success
in the short run. He only works on a carpe diem basis, don’t ask for more, he
could’nt go further because of his shortcomings and miopya.
·TOXIC WORKING CLIMATE AND TALENT WASTED.
Loss of gifted people that cannot
find a positive ground to grow up in the company in this climate and which will
never trust this kind of boss. The subordinates are not supported, specially
those who could have synergies with the company’s interests.
·PRESTIGE’S LEAK (THE BRAND).
The brand values could be lost,
because the customer will perceive the toxic executive’s shortcomings instead.
·LOW PERCEPTION OF CORPORATE SOCIAL RESPONSIBILITY.
He doesn’t feel that Corporate Social
Responsibility is one of his personal endpoints so he’s not going to definitely
implement the measures addressed to this goal .
·LACK OF LEADERSHIP.
His subordinates will never trust him and spend
the whole day paying attention to him and not to their tasks and commitments. That will trigger an apparent lack of
By Octavio Ignacio Ruiz Ruiz Email: email@example.com